Operations assistant needed to promote sustainable tourism in Costa Rica

February 8, 2020



Sumak Sustainable Travel is a sustainable tourism platform offering tailor-made tours in Latin America. It was founded in 2012 in London (England) and it opened an office in Costa Rica in 2016. We are looking for a highly organised individual, with great attention to detail, to work in the operations of our tours in Costa Rica. This is an ideal position for a tourism professional wanting to promote sustainability within the industry.


  • Help with the daily operations activities

  • Liaise with guides, hotels and suppliers for the operations of the tours

  • Prepare travel programmes for our customers visiting Costa Rica

  • Monitor flights and deal with customers’ requests while they travel (during office hours)

  • Optimise the presentation of our tours

  • Invoicing, payments and admin

Essential requirements:

  • Good knowledge of Costa Rican culture and geography, ideally acquired through travelling or living in Costa Rica

  • Excellent English (at least written)

  • Tourism-related diploma or certificate (or relevant experience within the industry)

  • Basic experience with operations and/or administrative tasks

  • Excellent communication and writing skills

  • Passion for travel, sustainability and social innovation


  • Knowledge of the sustainable tourism industry

  • Experience in sales and / or marketing

  • Budget management skills

How to apply:

Send a SHORT cover email and your CV to info@sumak-travel.org, writing “Operations assistant in Costa Rica 2020” in the subject. This can be a full time or a part time position, based in our offices in Paseo Colón (San José).

Start date: ASAP
Remuneration: Salary between $1,000 and $1,400 per month, depending on experience.



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Tel: +506 2258 7632

Email: info@utur.ac.cr


Edificio Centro Colón, Paseo Colón, San José, Costa Rica